Privacy Policy

Who We Are

Yorlook is a clothing brand owned and managed by "Bienes Mart", registered in India and operating from Tirupur, Tamil Nadu. This Privacy Policy explains how we handle personal information collected through yorlook.com.

Information We Collect

When you visit or place an order on our website, we may collect the following:

• Name, email address and phone number
• Delivery address and billing information
• Payment details processed securely through our payment gateway
• Order history and preferences
• Device information, browser type and IP address
• Cookies and browsing behaviour on our site

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations, shipping updates and tracking details
• Responding to your queries and support requests
• Improving our website and product offerings
• Sending promotional offers and updates, only if you have opted in
• Complying with legal and regulatory requirements

Information Sharing

We do not sell or rent your personal information to any third party. We share your information only with trusted partners who help us operate our business:

• Courier partners (Delhivery, BlueDart, IndiaPost, Shiprocket) for order delivery
• Payment gateways for secure transaction processing
• Shopify, our e-commerce platform, which hosts our store

These partners are bound by their own privacy policies and are not permitted to use your information for any other purpose.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and understand how visitors interact with our site. You can disable cookies in your browser settings, but some features of the website may not function correctly as a result.

Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use or disclosure. All payment transactions are processed through encrypted and secure payment gateways. However, no method of transmission over the internet is 100 percent secure and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@yorlook.com.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external site you visit.

Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes are posted means you accept the revised policy.

Last updated: July 2026